Shipments and returns

Your pack shipment

Packages are generally dispatched between 48 and 72 hours after receipt of your payment. The way express shipping is provided by DHL. Whichever shipment choice, we will provide a written request to the address info@punkrave.ch a link that will allow you to track online delivery of your package. Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will pay the postage for each. Your package will be dispatched at your own risk, but special care is taken to protect fragile parcels .. Packages are oversized and protected. We do not accept returns of the goods, except in case of an error on our part. The delivery times range from 2 to 6 days on average and in exceptional cases up to 10 working days (DOM-TOM, addresses incomplete postal delay). If your parcel is not received within this time, please contact us at: info@punkrave.ch